Returns
Draft. Our returns policy is still being written. Nothing on this page is a commitment yet; we'll publish final terms before we take a single order.
What we're considering
- Returns window from the delivery date Not confirmed
- Whether unworn items must stay in original, sealed packaging for hygiene reasons Not confirmed
- Whether a first-pair fit exchange is offered Not confirmed
- Who pays return shipping to the US and Israel Not confirmed
- Refund method and timing Not confirmed
| Term | Status |
|---|---|
| Returns window | Not confirmed |
| Unworn / original packaging condition | Not confirmed |
| First-pair fit exchange | Under consideration |
| Who pays return shipping | Not confirmed |
| Refund method and timing | Not confirmed |
| Faulty items replaced or refunded | Intended |
Faulty items
If something arrives damaged or faulty, we intend to replace or refund it. Local consumer-protection laws in the US and Israel apply regardless of what our policy says. Process not confirmed
Questions
A support contact will be listed here at launch. Not confirmed